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Who We Are

Letter from the Founder

Hello Fellow Business Owner

I’m truly grateful that you are taking time to learn about Accounting Complete. We are a team of specialists committed to helping small business owners manage their businesses bettergrow, and find more freedom in their lives.  

We do this by being the reliable, process-driven accounting department you depend on. We focus on taking care of the day to day details of bookkeeping, payroll, taxes, and deadlines while providing professional reporting and guidance you need.

Our core values “Listen, Engage and Act” are reflected in our process, we listen to your goals and your concerns, and engage with you to develop a plan of action. We take the action necessary to propel you forward. 

Forward thinking, Future Progress! 


About Us

We have built our reputation on giving small business owners the confidence that their books and taxes are done right, and by serving as small business guides to our clients.

We work with small businesses and understand the unique challenges of running one. Even if your books aren’t perfectly organized, or if you need help addressing issues with your taxes we can help you wherever you are on your path to success.

Memberships and Associations:

Firm Awards:

  • Chamber of Commerce “Small Business of the Year” Award
  • Gadsden Times Readers Choice Awards include: 2003, 2004, 2005, 2008 Best Accountant Award
  • PASBA Client Service Award “Firm of the Year Award” 2007
  • PASBA Accounting Firm of the Year Award 2008

Our Team

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David Chappell, CPA

Founder & Personal Financial Specialist

Susan Stough, CPA

Tax & Accounting Manager

Cory Potapowicz

Vice President of Sales & Business Development

Rachel Scruggs, CPA

Tax & Accounting Manager

Jeanna Stephens, CPA

Tax & Accounting Manager
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Amy Ragan

Business Manager

Neeka Hughes

Cloud Accounting Specialist

Shannon Brown

Cloud Accounting Specialist
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Chelsey O'Shields

Cloud Accounting Specialist

Carol Haynes

Payroll Manager

Deana Johnson

Inside Sales
Kitty Renay

Kitty Renay

Inside Sales

Tom Bade

Chief Technology Officer

Joe Malik

Protection - Complete, Insurance Office Administrator
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Doug Blakemore

Protection - Complete, Insurance Agent